We are committed to providing you with high-quality products and services. If there is an error on our part, we will gladly issue a refund under the following conditions:

1. Eligibility for Refund: Refunds will be given if the error is due to our mistake, such as incorrect items or quantities delivered.

2. Inspection Prior to Delivery Truck Departure: All materials must be inspected by the customer or their representative before the delivery truck leaves the premises. 

3. Reporting Issues: Any issues must be reported immediately during the inspection. Once the delivery truck has left, no claims for refunds will be accepted.

4. Condition of Materials: The materials must be in their original condition and unused at the time of inspection for a refund to be processed.

5. Processing Refunds: Once the error is confirmed and the inspection is complete, the refund will be processed within 15 days.

If you have any questions about our refund policy or need to report an issue, please contact us at (205) 677-7024.